Cworks Coffee Club
The Cworks Coffee Club
Coffee subscriptions are old news… welcome to the new Cworks Coffee Club!
Everything included
What You Get
- Save 10% on all club orders (recurring & one-time*)
- Up to 10% cashback on all club orders (recurring & one-time*)
- Flexible order schedule
- Reschedule, skip or cancel at any time
- Easily swap your coffees at any time
- Easily add one-time orders (for all the same benefits)
- Same-day dispatch for all scheduled orders**
* If you need slightly more coffee than usual, or want to buy a gift, you can add extra coffees to your next scheduled order as a one-time order. These orders still attract the same 10% discount and up to 10% cashback!
** Same-day dispatch for scheduled club orders, provided that there are no payment processing errors/delays.
Cashback tiers
The More You Brew, The More You Save
The idea behind the club is to reward loyal customers, so the cashback level grows with lifetime order value — which takes into account ALL previous orders on your account, including one-time orders.
| Lifetime SpendSpend | Tier | Club DiscountDiscount | Cashback |
|---|---|---|---|
| £0 – £100 | Junior | 10% OFF | 5% |
| £101 – £500 | Senior | 10% OFF | 7.5% |
| £501+ | Founder | 10% OFF | 10% |
Getting started
Are You In?
If you'd like to join the club, just select "Join Cworks Coffee Club", instead of "one time order", when placing your next order.
Then choose the frequency — anywhere from weekly to every two months.
No Catches
If you're thinking you'll be trapped to one coffee, or to one specific order schedule, or trapped into buying our coffee when you fancy trying something from elsewhere — this isn't the case at all.
Swap & change anytime
You can swap and change your coffees whenever you like — no restrictions.
5 days' notice
We email you 5 days before your order processes, with a button to click to skip or reschedule.
Full portal control
Log into your customer portal any time to change the next order date, or cancel altogether. You're in complete control.
Cancelling is simple
Removing your coffees automatically closes your club account.
Demo
See How The Club Works
To see how the club works, watch the short demo video below.
Please note: you can now choose whether to auto-apply credits to your next order or to allow them to build up.
Need to know
Coffee Club FAQs
Why don't I already see a cashback credit?
Only club orders attract cashback credit. The club was launched on the 1st of September 2026. Your first club order after the 1st of September 2026 will earn cashback credit.
As a club member, are all my orders club orders?
Club orders are orders placed via your club portal. If you place a "normal" order via our website, this will be processed as a normal one-time order and will bypass the club.
How do I decide to apply cashback to the next order, or to allow my credit to accumulate?
On your club portal, you'll see a toggle to auto-apply your credit. If you leave this off, your credits will accumulate.
How do I cancel my club membership?
When you no longer have any coffees in your account, you automatically close your club account (you'll see a warning when that happens, so don't worry, you won't do it by mistake).
If you order more than one coffee via the club, removing the last coffee prompts the cancellation of your account.
How do I add a one time order?
In your club portal, on the "Next Order" tab, simply click "add product" and choose "one time".
How to order a one-time coffee via the club
If you'd like to order a coffee to be dispatched now, and only once, in your club portal on the "Next Order" tab, click "swap" on your normal coffee, and swap to the coffee you'd like. If there are other coffees on the order that you don't need, click "edit" and then click "remove coffee". Then click "Send Now".
Return to the "Next Order" tab, once your order has processed, and you'll now see the details of your next recurring order, including the next order date which you can easily change if required.
By default, the next order will be a repeat of the one you just manually processed, so you'll need to use the swap and add product buttons to put your scheduled order back to normal, or to whatever you'd like to receive the next order.
We do realise that this is quite labour-intensive... and we're working on simplifying it...
Why didn't my scheduled order dispatch same day?
Scheduled orders are processed in the wee hours, which is why we can guarantee same day dispatch. If there was an issue with the payment, and the processing was delayed, this may mean that the order had to be processed again a few hours later, which may mean it wasn't prepped with the other scheduled orders at approximately "stupid o'clock".
Please note that we guarantee same working day dispatch. If your order is set to process over the weekend, it will be dispatched on the Monday.
Got questions? Reach out to us at admin@cworks.co.uk