Subscription Info
The New Cworks Subscription
We've recently upgraded our coffee subscription.
- Save 12% on all subscription orders
- Flexible order schedule
- Reschedule/Skip/Cancel at any time
- Easily swap your coffees at any time
- Easily add one-time orders
- Guaranteed same-day dispatch for all scheduled orders
- Free RM24 tracked delivery (over £10)
Simply add your favourite coffee to your basket, and click "Subscribe & Save".
Then simply choose your desired frequency (anywhere between weekly & every six weeks).
Rescheduling your order is now super easy!
In fact, you'll receive an email 5 days before each order is set to process, with these options:
Editing your subscription
When you click the person icon to access your account, and then click "manage subscriptions" you'll see the ability to send now, reschedule & skip.
You'll also see a button next to any coffee in your subscription, with the text "Swap this for a different product", and when you click this you'll see a very simple interface which allows you to select the coffee you'd like instead.
No contact to cancel!
You do not need to contact us to cancel your subscription; this is also done from your customer portal. Simply select your subscription, and scroll down until you see "Cancel Subscription".
Glitches fixed!
If you've had a subscription with us in the past, and you're familiar with some of the issues our old platform had, rest assured that all of these issues have been fixed thanks to the new subscription platform.
Gift Cards: A gift card can be used to pay for the first order in a subscription; however, it's not possible for the gift card balance to be used for recurring subscription orders.
Any questions? admin@cworks.co.uk